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http://www.innovationforgrowth.co.uk/Blog/questions-to-consider-before-forming-a-customer-advisory-board/

I originally wrote today's post for Clicktools. It appeared on their blog on March 26, 2018.

There are a lot of different ways to listen to customers and employees.
Tags: Annette Franz (Gleneicki)customer experienceemployee experienceVoice of the customerVoice of EmployeeFacebook Like
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