Thank you for choosing Ausland, a brand dedicated to providing you with a warm and soothing winter experience. Please feel free to contact us if you have any questions, your satisfaction is our top concern.FEATURESSoft leather upper Breathable PU insole Abrasion rubber outsoleFor wide feet or high instep, please order half or one size upSIZES Please measure your foot length and choose size according to the size chart. To help you choose correct suitable size easily, we have convert US size into foot length for your reference.SHIPPING Your order will be shipped out in 1-2 business days from our warehouse at US. Please make sure your shipping address and the order information is correct before placing an order. On average it takes 7-12 business days to reach most locations. Both you and we can track the packge all the way until you receive it. If it takes longer than 2 weeks,please send us an email, we'll communicate with the logistics provider and try our best to figure it out. If international shipping is required, please contact us.SALES TERMS We only accept payment through paypal.We will gladly accept any returns within 30 days. However, unless your item arrives damaged or faulty, we will not be responsible for the shipping costs. In any case, please contact us before shipping any item back. We appreciate your understanding.
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